iSmile Philosophy of Patient Care

Team Approach. Our team of dentists consists of highly trained specialists as well as general dentists so we can provide you and your family with all of your dental care in one convenient location. We have an endodontist, periodontist, orthodontist, and dental implant surgeons to provide you with everything for your oral health all under one roof.

In addition to convenience, there is a tremendous advantage to you as the patient having these experts side by side. In dentistry and medicine in general, communication can make all the difference in terms of quality of care. At iSmile, it is not uncommon for one of our general dentists to consult on the spot with one of our specialists.

Often this one-on-one communication results in options that would not be possible if we needed to refer you to someone outside of our office. Since all of our professionals are part of iSmile you can be assured that we will work together and give you the best care possible.

Trust Yourself! We believe you should trust yourself as much, if not more than, your dentist. At iSmile we have the most talented caring dentists on the North shore, but when it comes to your care, you having everything you need to make an informed choice is better than having your dentist say, “trust me”!

To make an informed choice as a dental consumer you need information. At iSmile you can count on receiving a thorough examination. This is the only way you can choose the care that is most appropriate for you. This examination normally includes dental x-rays, photographs, a periodontal charting, and a comprehensive examination with a highly trained hygienist and dentist.

After receiving this examination, our dentists will take the time to show you the digital xrays, photographs and other information they have gathered. They will then explain to you what it means and what your options are. Then you can trust yourself to make the best decision for you!

Never any Pressure! At iSmile we understand everyone is different and we respect your priorities. Once we have shown you what we have found in our examination, our goal is to give you treatment options that are right for you. We recognize that everyone has different needs and we are committed to providing you with the best care possible to suit your specific situation.

Our goal is to give you all of the options for treating your condition. Different treatment options often have different outcomes in terms of esthetics, longevity, length of treatment, and cost. Our dentists will advise you on what they feel are your best options but ultimately your treatment is your decision. We have a responsibility to fully inform you about your oral health and what can be done to improve it. However, you can count on us to never pressure you!

No Surprises. When it comes to your dental health, no one appreciates surprises. Too often, our patients tell us about past frustrations resulting from not being fully informed about insurance issues, treatment, or costs. We are committed to making sure you understand your situation, your treatment options, and your cost for treatment before anything is started. In most cases, you will receive an examination, followed by a consultation, and only after you decide what you would like to do will we give you a written estimate of what to expect in terms of cost for your treatment.

Cost of Treatment. The cost for dental care can vary significantly from one person to another. Because some problems are unexpected it is sometimes difficult to precisely predict the exact cost of treatment. However, our goal is to avoid surprises and we will do everything possible to give you the best estimate we can in advance for the cost of your treatment. At iSmile we will do everything we can to make your dental care affordable. One of the options we offer is financing for dental treament through Capital One Healthcare Finance.

What We Need from You. We hope you will consider iSmile Dental Associates to be your dental health provider. We are committed to giving you the best care possible that fits with your oral health objectives. To do that, we need your help.

In order to give you the best care possible we need you to be an active participant in managing your care. It is important for you to keep your regular cleaning and examination appointments. It is also important for you to ask questions and express any concerns that you might have.